Privacy Policy

TERMS & CONDITIONS

Effective Date: 5/9/2024

IMPORTANT – PLEASE READ CAREFULLY
By accessing or using the website (godeliverexpress.online) and/or booking services with GoDeliverExpress, Inc. (“we”, “us”, “our”, “Company”), you (“you”, “your”, “Client”) agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree to these Terms, you must not use the Site or the services.

1. Definitions

• “Service(s)” means the logistics, delivery, freight forwarding, warehousing, fulfilment and related services provided by us.

• “Shipment” means any goods, parcels, cargo, items or freight booked for pick-up, transit or delivery under our Service.

• “Quote” means the price or rate we offer for the Service, whether online, by email or verbally, subject to confirmation.

• “Carrier” means any third-party transporter, trucking company, courier, subcontractor or agent used by us to move or handle your Shipment.

• “Client Materials” means any packaging, labels, instructions, documentation or items you provide in connection with your Shipment.

2. Scope of Services

We undertake to provide the Service in accordance with the Quote and these Terms. You agree to provide accurate information regarding your Shipment (including size, weight, description of contents, origin, destination, special handling instructions) and to comply with our instructions.
We may engage Carriers, subcontractors or other third-party service providers to perform part or all of the Service. Unless otherwise stated in writing, we act as principal in contracting the Service for you, or as agent on your behalf, as applicable.

3. Booking, Rates & Payment

• A binding contract is created when you accept the Quote (in writing or electronically) and we accept your booking.

• Rates are based on the information you supply. If we later find the Shipment differs materially (weight, size, route, nature of goods, additional stops) we may revise the rate or apply surcharges.

• Unless otherwise agreed, payment is due within [Insert Number] days from invoice date. We may require advance payment or deposit before pick-up.

• If payment is late, we may charge interest at a rate of [Insert %] per annum (or the maximum permitted by law) and suspend further services until payment is received.

4. Client’s Responsibilities

You warrant and agree that you will:

• Have full legal right to ship the goods; ensure they are properly packaged, labelled, and comply with all applicable laws, regulations, customs requirements and safety standards.

• Provide correct pickup/delivery addresses, accurate description of contents, value of goods, shipping instructions, and special handling requirements.

• Pay all duties, taxes, customs fees, tariffs or other charges applicable to the Shipment.

• Provide any necessary export/import licences, clearances, instructions and documentation.

• Indemnify and hold us and our Carriers harmless from claims, liabilities, losses, fines or penalties arising from your failure to comply with these responsibilities.

5. Carrier and Third-Party Liability

• We select Carriers with reasonable care, but unless otherwise agreed, the Carrier and not we, is responsible for any loss or damage in transit. We act as either principal or agent, depending on the arrangement.

• Our liability for loss, damage or delay is limited to the lesser of: (i) the value declared in writing by you and accepted by us; or (ii) [Insert limit — e.g., USD $0.50 per kilogram or USD $100 per shipment] unless otherwise agreed in writing.

• We shall not be liable for indirect, special, incidental, punitive or consequential damages (including loss of profits, business interruption, loss of goodwill) even if we were advised such damages might arise.

• You acknowledge that insurance for full value of goods is your responsibility unless we explicitly offer and you accept separate insurance cover.

6. Insurance

We recommend that you arrange your own cargo insurance to cover the full value of your shipment. If you purchase insurance through us and it is recorded in writing, the terms and conditions of the insurance policy will prevail over these Terms to the extent of any inconsistency.

7. Tracking, Access & Information

We offer tracking services where available. However, the availability and accuracy of tracking is contingent on the Carrier’s network and technology. We do not warrant uninterrupted tracking or real-time updates. You agree not to rely solely on tracking systems without maintaining independent verification if required.

8. Delivery Time & Delays

• Any delivery or transit time quoted is an estimate only. Time is not of the essence unless expressly agreed in writing.

• We shall not be liable for delays caused by circumstances beyond our control (see Force Majeure).

• If a delay occurs, we will use reasonable efforts to notify you and mitigate the delay; however, our sole obligation is to continue to attempt fulfilment.

9. Force Majeure

We will not be responsible for failure or delay in performance resulting from events beyond our reasonable control, including but not limited to acts of God, weather events, road closures, labour disputes, government acts or regulations, terrorism, civil unrest, carrier insolvency, or other similar events. In such cases, we will use reasonable efforts to resume performance but shall have no further liability.

10. Intellectual Property

All content on the Site (logos, trademarks, graphics, text) are owned or licensed by us. You may not reproduce, distribute, modify, display or otherwise use any our intellectual property without our prior written permission.

11. Confidentiality

Both parties agree to keep confidential all non-public information disclosed in connection with the Service and not to use such information for any purpose other than fulfilling the Service, unless required by law.

12. Privacy & Data Protection

Your use of the Site and the Service is subject to our Privacy Policy, which is incorporated herein by reference.

13. Modification of Terms

We reserve the right to amend these Terms at any time. We will post changes on the Site with an updated Effective Date. Continued use of our services after such changes means you accept the new Terms.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., California], U.S.A., without regard to conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the state or federal courts located in [Insert County, State].

15. Severability & Waiver

If any provision is held invalid or unenforceable, such provision will be deemed modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect. No waiver of any right or default will be considered a waiver of any subsequent right or default.

16. Entire Agreement

These Terms, together with the Quote, any Service Agreement, and our Privacy Policy, represent the entire agreement between you and us and supersede all prior discussions, negotiations or agreements, whether written or oral.

17. Assignment

You may not assign your rights or obligations under this contract without our prior written consent. We may assign our rights or obligations, in whole or in part, to any affiliate or third-party, provided we give notice to you.

18. Termination

We may terminate or suspend service if you breach these Terms, become insolvent, fail to pay, or we reasonably believe that providing the Service may expose us to liability or regulatory risk. Termination will not affect any accrued rights or obligations.

19. Indemnification

You agree to indemnify, defend and hold harmless the Company, its affiliates, officers, employees, agents and subcontractors from any and all claims, liabilities, losses, damages, costs or expenses (including legal fees) arising from your breach of these Terms, your negligence, or your violation of applicable laws.

20. Warranties & Disclaimers

• We disclaim all warranties, express or implied, other than those expressly stated in these Terms.

• We do not warrant that the Service will be uninterrupted, error-free or that it will meet your particular requirements.

• We expressly disclaim any implied warranty of merchantability or fitness for a particular purpose.

21. Limitation of Liability

To the maximum extent permitted by law, our total liability for any and all claims arising out of or related to the Service shall not exceed the greater of: (i) the amount you have paid us for the relevant Service; or (ii) [Insert cap amount, e.g., USD $25,000]. This cap applies whether in contract, tort (including negligence), strict liability or otherwise.

22. Contact Information

If you have any questions or concerns about these Terms, you may contact us at:
GoDeliverExpress, Inc.
500 Sansome Street, San Francisco, CA 94111, USA
Email: info@godeliverexpress.online
Phone: ‎‪+1 (740) 381‑3282

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PRIVACY POLICY

Effective Date: 5/9/2024

1. Introduction

GoDeliverExpress, Inc. (“we”, “us”, “our”, “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain and safeguard your information when you visit our website, use our services or interact with us. By using our Site or services, you accept the practices described in this Policy.

2. Definitions

• “Personal Information” means any information that identifies or can reasonably identify a natural person (e.g., name, address, email).

• “Usage Data” means data about how you use our Site or services (e.g., IP address, browser type, pages visited).

• “Services” means our logistics, delivery, freight, warehousing, fulfilment services.

3. Information We Collect

a) Information you provide directly:

• Name, business name, billing address, email address, phone number, shipping address.

• Shipment information: origin, destination, description of goods, weight, value, special instructions.

• Payment details: credit card number, bank account, invoice details (note: we use third-party payment processors where appropriate).

• Account credentials if you register for an online portal.

b) Information collected automatically:

• Technical data: IP address, device type, operating system, browser version, time zone.

• Usage data: pages you visit, links you click, time spent, referral URLs.

• Cookies and tracking technologies.

c) Information from third-parties:

• Carriers, subcontractors, payment processors, business verification services, publicly available sources.

4. How We Use Your Information

We use your information for the following purposes:

• To provide and manage the Service you request (booking, pick-up, delivery, invoicing).

• Billing and payment processing.

• Communications: updates on your Shipment, customer service, notifications.

• Marketing (only if you opt-in) and promotional offers.

• Data analytics: to improve our Site, Services, routing efficiency, business performance.

• Fraud prevention, risk management, compliance with legal obligations.

• Mergers, acquisitions or business transfers (see Disclosure section).

5. Disclosure of Your Information

We may share your information with:

• Carriers, subcontractors, warehousing providers, service partners necessary for fulfilment of your Shipment.

• Payment processors, billing, credit agencies, auditors.

• Law enforcement, regulators, government authorities as required by law.

• Affiliates or third-parties in connection with a business transfer.
  We do not sell your personal data to third-parties for their own marketing purposes without your explicit consent.

6. International Transfers

Your information may be transferred to, processed and stored in countries other than the one in which you reside. We will apply appropriate safeguards to protect your data in accordance with applicable laws.

7. Data Security & Retention

We adopt commercially reasonable technical, physical and administrative measures to protect your information against unauthorized access, alteration, disclosure or destruction.
We retain your Personal Information only as long as necessary for the purposes outlined and to comply with legal obligations. When the information is no longer required, we will securely delete or anonymize it.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technology to improve your experience on our Site, understand usage, and show relevant content. You can manage and control cookies via your browser settings. Some parts of the Site may not function correctly if cookies are disabled.

9. Your Rights

Depending on your location and applicable law, you may have rights such as:

• Access to or obtaining a copy of your Personal Information.

• Request correction or update of inaccurate information.

• Request deletion or restriction of your Personal Information.

• Withdraw consent where we rely on consent for processing.

• Lodging a complaint with your local data protection authority.

10. Children’s Privacy

Our Site and Services are intended for business and adult use only. We do not knowingly collect data from children under 13 (or the age applicable in your jurisdiction). If you believe we have collected data from a minor, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on our Site with an updated Effective Date. Your continued use of our Site or Services after the change constitutes acceptance of the updated Policy.

12. Contact Information

For questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us at:
GoDeliverExpress, Inc.
500 Sansome Street, San Francisco, CA 94111, USA
Email: privacy@godeliverexpress.online
Phone: ‎‪+1 (740) 381‑3282

Who we are

Suggested text: Our website address is: https://godeliverexpress.online.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.